Celebrating female leadership in FX, FinanceFeeds sits down with Hadar Daniel, Customer Success Manager at Panda TS, to discuss how she got into the industry and her views on how the industry has developed.
In an industry so well established with roots in all four corners of the globe we took time to discuss what the industry will look like in 10 to 20 years from now.
Whilst we all share different views on where the industry will end up or what it will morph into, the fact is that we forget the many good folk working in the industry. Especially the younger generation that started at the bottom and worked their way up essentially dedicating their careers to fintech, trading and finance.
As is a FinanceFeeds tradition, we decided to celebrate these hard working individuals that have and very well may become the future industry leaders as they move up the ranks. So without further adieu, meet the industry’s future leaders (all under the age of 30).
How did you get into the industry and where did it all start?
I worked at an acquiring bank for four years as a success manager, in which I managed relationships with clearance providers. The majority of the bank’s customers are from the Forex and Binary world, and that’s how I was introduced to the industry. I felt attraction towards working in the industry, and I also have friends that constantly share challenging and interesting experiences from their professional lives. I was introduced to Panda TS officially by one such friend, and also heard a lot about the company prior to that.
From then on – it’s been a success story in itself, and today, as part of the success management team of Panda TS, headed by Boaz Schilman – I am responsible for multiple clients’ portfolios and partnerships with Panda TS. This exposes me to all aspects of their operations, and is reflected in launching their desired developments, guiding in use of our products and services in the most effective way, and connecting them to entities in the industry that serve to help them succeed, such as affiliates and clearing providers.
Tell us about PandaTS?
We are a boutique technology provider that has been working in the online trading industry for 10 years now. Panda TS provides full IT solutions to brokerages, which allows them to confidently focus on their core competencies, and manage their time and money more efficiently. Our uniqueness is exemplified in three main aspects – advanced technology, uncompromising service, and extensive customized solutions we offer our clients. Among our partners you will find the world’s leading brokers.
What are your views on the women within the financial services industry?
Generally speaking I do not see any difference in the two genders’ worlds; it doesn’t play a role in my principals and beliefs. I am noticing more and more women finding themselves in key positions in this industry, and within various fields. Of course it would be even greater to have as many female business leaders to manage brokerages themselves as possible, and I think the trend is heading in that direction.
Have you faced any challenges and how did you overcome them?
One of my greatest challenges personally, and I’m sure for every other woman, is balancing a high responsibility role with motherhood. Great news – it’s possible!
I think a significant ingredient to success is the role’s reliance on independent conduct. We at Panda TS (particularly among the Success team) work around the clock to provide service well beyond office hours. This allows me to stretch work to evenings and weekends to provide the necessary responsiveness to our clients. Moreover, it’s impossible of course to ignore the company you work for and its values – I got luck by working at Panda TS, where they appreciate, respect, and promote mothers.
Any interesting anecdotes from your own background and how this helped you succeed?
The transition from my previous occupation to my current position at Panda TS provided a great challenge largely due to the difference in industries. Ultimately my communication skills, motivation, and perseverance easily bridged the gap and made initial stages of the job smoother. Apart from the importance of professionalism, working with clients requires great interpersonal skills and a service orientation at the highest standard. I think all of those traits are natural in my basis, and are what eventually led me to succeed.
What are your plans for the future? Where do you see yourself in five years?
I see myself continuing to work in the online trading industry, and more specifically – as part of the Panda TS family. The company is experiencing tremendous growth, which offers broader opportunities to advance and opens up additional areas of responsibility. One thing is for sure, I will be continuing to work in all aspects related to servicing clients and guiding them towards their success.#Hadar Daniel, #Panda TS