Movers & Shakers! Shift Forex Founding Partner Matthew Miller on consultancy and conferences

A new year, a new era of innovation, and in the fast-moving FX industry, those at the cutting edge who are not content with simply going through the motions and emulating their peers before heading home at the end of the working day will likely reveal yet more industry-changing developments.

To give an insight into the personality, charisma and just what makes such things happen, FinanceFeeds met with some of the movers and shakers of the industry for an open and casual discussion on what the industry is likely to look like, with a splash of comedy for those who appreciate.

Matthew Miller of Shift Forex gives an insight.

What’s new?

We’ve had a really exciting year of new additions to the Shift team and successful events.

Moving into 2016, we’re re-investing in our turn-key brokerage program and looking to move toward more exclusive industry events that are hyper-focused on networking. As our presence in the industry has continued to grow, we’ve been able to tailor our services to the needs of our clients and that has pointed us in some very exciting directions. We have a lot of new things to look forward to this year.

OK, so nobody is perfect. What is the biggest thing you can improve on from last year?

Building out and expanding our broker services and event series this year gave us a lot of insight into how we can better serve our clients. Our focus moving forward will be on implementing strategies and processes to ensure clients get the most out of our services.

What is the funniest thing or incident that happened in the office last year? Any cringe or epic fail moments?

When we were getting ready for our conference in Shanghai, we realized that we had a lot more boxes of event materials than we thought we would. Initially, we planned to divvy everything up. Once we had everything though, we quickly realized an extra, very large and heavy suitcase was the only solution.

The problem was, nobody wanted to carry the big heavy bag. So naturally we decided to resolve it like adults with a round of rock-paper-scissors. After several “one last game” rounds, it became clear that no one was going to carry this bag. When we finally stopped, I was left holding the bag, literally and figuratively. The guys still owe me a beer for that one.

If we are sitting here in one year from now discussing what you as a company have achieved in 2016, what do you hope to be the big achievements?

One thing we’re really going to focus on this year is expanding our turn-key brokerage program. This has been one of our most successful services and as the FX market grows, we want to continue to help new brokers get into and succeed in the industry. Other than that, I want to see the company continue to grow and expand our services. It’s been great to bring a lot of fresh faces onto the team and I’d love to add even more.

If your company morphed into a super-hero or animal in 2016; what would it be?

I know it’s more than one, but I’d have to say Shift is most like the Fantastic Four or the Avengers. Everyone has a very specific skill and we are at our best when we function as a team which has led us in some very exciting directions. I can’t wait to see what we accomplish this year.