APAC spending on robotics set to grow at 22% a year by 2020.
artificial intelligence ai
End of the service center? Bots are beginning to replace humans in financial services support positions
The introduction of artificial intelligence systems at large firms in the financial services industry is starting, with one Japanese giant laying off 34 staff and replacing them with IBM’s Watson Explorer which possesses human-like abilities and can translate to paying withdrawals and calculating IB payments, as well as compliance functionality