Breaking News: AxiTrader’s website down for over 3 hours; phones unanswered

Australian FX brokerage AxiTrader has suffered a website outage for over three hours today, with the website remaining down and no pages viewable whatsoever. Instead of opening the pages on the website, a message “Service Unavailable, HTTP Error 503. The service is unavailable” appears. FinanceFeeds has received a number of calls from customers and introducing brokers […]

Australian FX brokerage AxiTrader has suffered a website outage for over three hours today, with the website remaining down and no pages viewable whatsoever.

Instead of opening the pages on the website, a message “Service Unavailable, HTTP Error 503. The service is unavailable” appears.

FinanceFeeds has received a number of calls from customers and introducing brokers of AxiTrader in different global jurisdictions, all of whom have no information as to the cause of the outage.

In order to attempt to establish the cause of the outage, FinanceFeeds made several attempts to contact AxiTrader, with the calls ringing out and not being answered.

The inability to make telephone contact is not necessarily an indicator, as often within companies which do business internationally, the telecommunications system is an integral part of the internet hosting service, which if disrupted could potentially disrupt telephone systems also.

Back in January this year, AxiTrader’s telephone system suffered an outage due to a technical issue with its carrier, Optus.

In order to assist traders, IBs and other interested parties, anyone with any further information on today’s outage is welcome to leave a comment below or to contact FinanceFeeds by email.

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