flatexDEGIRO’s strong growth outlook for 2022 follows another record year in 2021

Rick Steves

“After an exceptional start into the year, which allowed us to raise our initial guidance twice, we have demonstrated a very solid performance and fully met the guidance given nine months ago.”

flatexDEGIRO  has announced a strong growth outlook for 2022 after another record year in 2021, with customer accounts growing to 2.06 million customers, an increase of 55% from 1.33 million customer accounts in 2020.

As to customer retention, the rate of 97% points to high customer loyalty as they engaged in 91 million transactions in 2021 (+21% versus 2020).

Customer accounts expected to grow 30-40% in 2022

The leading retail brokerage firm in Europe has said its growth expectation for 2022 is to reach 2.7 – 2.9 million customer accounts, an increase of 30-40% from 2.06 million customers currently.

flatexDEGIRO expects to execute 95m to 115m transactions in 2022, which at best would signal an increase of 26% versus the 91 million transactions in 2021.

Management bases this expectation on conservative assumptions regarding this year’s market volatility, resulting in an average customer trading activity of approx. 40 to 45 transactions (compared to approx. 55 in 2021).

Frank Niehage, CEO of flatexDEGIRO: “In 2021, we have marked another record year. Even more important, we have also laid the foundations for future exponential customer growth. We have invested heavily into IT to offer highest stability and security on our platform, while further enhancing the usability and relevance of our trading app with the launch of ‘next 3.0’.

“We have expanded trading opportunities for our DEGIRO customers with early and late trading and our unique product partnerships with global leading investment banks. On top, we have optimized our pricing structure, including zero commission trading for key products and markets, to further retailise capital market access. Together with a strong push for educational marketing, this unmatched combination of best-inclass platforms, products and prices will drive our exponential growth over the years to come, allowing us to support 7 to 8 million customer accounts by 2026.”

Muhamad Chahrour, CFO of flatexDEGIRO and CEO of DEGIRO: “After an exceptional start into the year, which allowed us to raise our initial guidance twice, we have demonstrated a very solid performance and fully met the guidance given nine months ago. The last quarters were characterized by rather average market volatility, the absence of external drivers like at the beginning of the year.

“Nevertheless, we continued to grow structurally our customer base in this normalized environment much faster than any of our direct peers. Just the continuation of this trend would already bring us to the lower end of our account growth guidance in 2022. However, given the multiple growth measures we took in 2021 to improve our customer experience and product offering, I am very confident that these actions will support a significant acceleration of our customer account growth.”

FinanceFeeds webinar: Expert panel to discuss market data for multi-asset brokerages  

Growth markets in France, Spain, Portugal, Italy, Switzerland, Ireland, and the UK

flatexDEGIRO is serving retail investors in 18 European countries, with Germany, the Netherlands and Austria being its core markets, while its growth markets are France, Spain, Portugal, Italy, Switzerland, Ireland, and the UK. Denmark, Norway, Sweden, Finland, Poland, Hungary, Czech Republic and Greece are grouped within Research Markets.

In 2021, the highest absolute number of new customer accounts (+408,000) were added in Core Markets (+46%), while the Growth Markets showed the highest relative growth (+75%), adding 285,000 new customer accounts. flatexDEGIRO’s Research Markets reached crossed the 100,000 customer accounts threshold (+67%).

flatexDEGIRO has plans to continue its online brokerage strategy, which means off-boarding approximately 20,000 non brokerage customers in the first quarter of 2022. The broker is currently home to 41,000 non-brokerage customers, an insignificant amount

Read this next


Colibrix wants to take the LATAM payments market by storm

FinanceFeeds is excited to announce an exclusive interview with Aleksander Bobrov, the Head of Development at Colibrix, delving deep into the payment firm’s recent advancements and strategic positioning in the Latin American (LATAM) market.

Industry News

UK FCA provides guidance ahead of anti-greenwashing rule

“Consumers care about investing in products that have a positive impact on the planet and people. That’s why we want to boost the integrity of the market and ensure people can make informed decisions about how to invest their money.”

Retail FX

Moomoo onboards 100,000 Malaysian clients in six weeks

“We are committed to enhancing the investment experience with smarter tools and deeper insights. Our mission is to not only grow with the Malaysian market but to lead it, shaping the future of investing in the region.”

Institutional FX

Clearwater completes acquisition of Wilshire’s analytics solutions

“Our vision is to create the preeminent investment management solution for firms around the globe. Clearwater’s integrated platform eliminates the need for multiple data reconciliations, serving as a reliable singular source of truth.”


BizCuits integrates DXtrade platform for CFD brokers and props

The DXtrade platform features built-in trading journals, performance dashboards, responsive charting, and mobile trading apps.


Decoding Bitcoin’s Future: Bybit Insights on Halving, ETFs, and Macro Shifts

In a riveting panel discussion hosted by Bybit, one of the world’s top three crypto exchanges by volume, key figures from the crypto industry gathered to discuss crypto and global finance.

Digital Assets

CoinMENA taps Zodia Markets for enhanced liquidity

“With Zodia Markets we substantially enhanced our service offering and can provide investors with more efficient avenues for entering and exiting the digital assets market, with minimal transaction costs and efficient settlement.”


BlockDAG’s Rise: A Potential $20 By 2027 Against Bitcoin And Ethereum Classic’s Fluctuations, Achieving $19.5M In Presale

With projections setting BlockDAG’s value to soar to $20 by 2027, its innovative ASIC mining rigs and a strategic lunar keynote teaser enhance its allure as the top long-term cryptocurrency investment.


Unveiling the KARRAT Protocol: Pioneering the Next Era of Gaming, Entertainment, and AI Innovation, Reshaping Hollywood and Beyond

$KARRAT is the governance token of the KARRAT Protocol. Using $KARRAT, the community will determine how the KARRAT Protocol is integrated into games and products, empowering the community of players and consumers, much more than traditional entertainment titles have.