FOREX.com Japan confirms cyber incident

Maria Nikolova

The broker has confirmed a cyber incident that may have caused unauthorized access to clients’ personal data.

The Japanese business of FOREX.com, the retail FX brand of Gain Capital Holdings Inc (NYSE:GCAP), on Sunday issued a brief notice on a cyber incident that occurred earlier this year.

The broker has confirmed a cyber incident that may have caused unauthorized access to clients’ personal data.

On April 14, 2020, it was discovered that Forex.com Japan’s network may have been accessed by an unauthorized third party and clients’ personal data viewed. In order to protect clients’ personal data and to resolve any issues, the broker immediately blocked access to the systems involved, initiated an in-depth investigation and notified relevant parties, including the authorities.

The company says it will continue to investigate the matter and that it will inform its clients when new information is available. At this point, the company recommends changing passwords.

“We deeply apologize for causing the great inconvenience and concern. We take this situation very seriously and promise to our customers that we will continue to implement our data security measures. We value our continued relationships with our valued customers, so if you have any questions or need assistance, please feel free to contact us”, the company said in its report on the incident.

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