Hong Kong protests continue to disrupt operations of local banks

Maria Nikolova

Banks advise customers to use mobile banking amid suspension of the services of a set of branches due to protests.

Continuing protests in Hong Kong keep disrupting the operations of local banks. Today, a number of bank branches are closed due to what is (in a politically correct manner) referred to as “public events”.

HSBC published a notice on its website warning that several of its branches are closed today:

“HSBC University of Hong Kong Branch, Festival Walk Branch & Premier Centre, Jade Plaza Branch, Central Branch & Premier Centre, Exchange Square Branch & Premier Centre are closed on 12 November 2019 due to public events. HSBC customers can use the Bank’s Internet Banking, Mobile Banking, Phone Banking or self-service banking terminals. We are sorry for the inconvenience and will provide updates on the operation of our outlets as the situation evolves”.

Standard Chartered has informed its customers of nine branches affected by the “public events”.

Customers are asked to proceed to Standard Chartered branches in other locations during the period. Customers can also use the Bank’s Online Banking, SC Mobile Banking, Phone Banking or ATM Services.

On November 11, 2019, the Hong Kong Monetary Authority (HKMA) voiced its stance regarding rumours about a cap on daily cash withdrawal from banks. The regulator reiterated that the rumor is “totally fake and unfounded”. HKMA stressed that the Hong Kong banking system is robust and sound, with ample liquidity to meet the needs of the public.

The regulator urged the public to be cautious of rumours and verify information carefully.

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