IG reminds traders using MT4 to make sure their platform version is up to date
From July 1, 2019, MetaQuotes will stop supporting for all MetaTrader 4 platform components below 1170.
Online trading major IG Group has posted a notice on the IG Community forum advising users of MetaTrader 4 (MT4) to make sure that they are running an updated version of the platform.
From July 1, 2019, MetaQuotes (the company behind MT4) will end support for all MetaTrader 4 platform components below 1170. Old terminal versions will not be able to connect to broker trading servers, while servers running under old versions will no longer receive updates.
Traders need to make sure their build is version 1170 (or above) which was originally released on December 20, 2018.
If you are unsure if you are affected you can check your MT4 build version. This can be done by going to the MT4 platform and then going to ‘Help’ and selecting ‘About’. On the bottom left you will see which ‘Build’ version you have and the date the software was published.
To upgrade one’s version of MT4, one has to run MT4 as administrator by right-clicking on the desktop icon, and click “Run as administrator”. Then when MT4 is opened, the trader will be prompted to complete a LiveUpdate. If traders are looking to update their mobile application simply update the app as they would with any other app.
Speaking of trading platforms offered by IG, let’s note that the recent issue with the charts on the IG Trading app for Android devices has been resolved, as the company has managed to launch a new update.