Japanese FX broker Excite One puts blame for ZuluTrade service issues on DDoS attack

Maria Nikolova

Traders had trouble accessing the “ArenaFX ZuluTrade” service on October 23rd and October 29th.

Japanese online trading company Excite One, formerly known as ArenaFX, has explained the reasons for the latest troubles affecting social trading service “ArenaFX ZuluTrade”.

Let’s recall that, from 18:47 to 22:30 on October 23, 2018 (Tuesday) and from 18:15 to 20:46 on October 29 (Monday), clients of Excite One were unable to log in to “ArenaFX ZuluTrade”. The company managed to restore the service operations, but, back then, it did not elaborate on the causes of the problems.

Today, in a brief notice on its website, the broker said a DDoS attack was responsible for the tech issues related to the accessibility issues. The broker once again apologized to its clients and informed that it had taken measures to address the problems, so that the system now runs steadily.

It has been a while since a DDoS attack targeted Japanese FX brokers. The last such wave was registered more than a year ago.

In June last year, Japanese Forex broker Kabu.com Securities, a subsidiary of Mitsubishi UFJ Financial Group Inc (TYO:8306), fell victim to a DDoS attack. The cyber attack targeted the website of the company, which was unavailable for about 36 minutes in the morning of June 29, 2017.

In September 2017, Japanese retail FX broker Hirose Tusyo Inc (TYO:7185), or Hirose FX, has confirmed that it was subjected to a DDoS attack. The attack happened on Monday, September 18, 2017. The services affected included the corporate website, as well as Hirose FX’s trading tools, such as the LION FX platform. Logging into the platform and accessing the website was hampered for more than an hour on Monday morning. The services were restored at 11:28.

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