NFA imposes $50,000 fine on GAIN Capital

Maria Nikolova

According to the allegations, Gain failed to favorably adjust all customer orders adversely impacted by a recurring malfunction affecting its electronic trading platform.

The United States National Futures Association (NFA) has ordered Bedminster, N.J. futures commission merchant and forex dealer member Gain Capital Group LLC to pay a $50,000 fine.

The Decision, issued by NFA’s Business Conduct Committee (BCC), is based on a Complaint issued by the BCC and a settlement offer submitted by Gain. The Complaint alleged that Gain failed to favorably adjust all customer orders adversely impacted by a recurring malfunction affecting Gain’s electronic trading platform.

Upon investigation, it was determined that, from April 2016 to August 2017, customers trading with Gain via the MT4 trading platform experienced a malfunction which adversely affected customers orders including the orders that Gain had previously adjusted after receiving complaints. In all, NFA determined that more than 7,400 customers of the brokerage were affected by the malfunction. (Some customers actually benefited from the problem.)

Although GAIN made the necessary account adjustments to all negatively impacted customers, NFA notes that GAIN failed to take timely steps to assess the extent of customer harm.

The $50,000 fine is a result of a settlement offer submitted by GAIN which NFA has decided to accept.

Read this next

Retail FX

Finalto sweetens offering for African traders with localized FX pairs

Finalto, the financial trading division of Gopher Investments, announced today that it has extended its offering with inclusion of a number of African Pairs to its trading platforms.

Digital Assets

BitMEX secures OAM registration to operate in Italy

Crypto exchange BitMEX has won regulatory approval from Italy’s financial regulators, allowing the exchange to continue serving Italian customers.

Institutional FX

FlexTrade integrates Glimpse’s post-trade bond execution data

“Looking further ahead, this integration also presents multiple opportunities for how fixed-income traders could leverage the trading data. For example, traders could tap Glimpse data as an input to AI-driven automation workflow strategies in the future.”

Industry News

FINRA fines UBS $2.5m for Reg SHO violations and supervisory failures

FINRA has fined UBS $2.5 million for Reg SHO violations and supervisory failures spanning a period of nine years.

Digital Assets

Bitfinex Pay launches feature that minimizes volatility risk

The currency conversion will take place every five minutes on any amount above $10.

Digital Assets

Mastercard launches Crypto Secure for risk assessment in digital asset space

“Crypto Secure will provide card issuers with a platform that allows them access to insights which will improve the safety of crypto purchases, increasing consumer confidence and creating the same trust they expect when paying with Mastercard.”

Retail FX

VT Markets wins 4 more awards including Best Forex Mobile App Global 2022

“Over the past few months, we have noticed a huge spike in downloads and daily active users on the VT Markets App. Our clients can trade multiple asset classes with ultra-low spreads, and access timely market news on our mobile app.”

Institutional FX

Blue Ocean ATS enhances price discovery and liquidity for after hours US stock trading

Liquidity and price discovery, missing from previous overnight trading solutions, are now possible utilizing the TNS network and managed service platform. Security of the private network and its access to all public clouds, uniformity of compliance and regulatory oversight, redundancy and recovery capabilities, plus the localized customer service around the world made TNS the best candidate for this major step in Blue Ocean Technologies’ growth.

Executive Moves, Retail FX

Equiti Group wins CySEC license to expand into Europe

“Regulation and good governance have always been and will continue to be a key part of Equiti’s business model.”