How cTrader puts Traders First – Guest Editorial

Panagiotis Charalampous

Spotware Systems’ Panagiotis Charalampousexplains the ethos behind Traders First™ and how it is integral to the company’s ethos a decade after establishment

By Panagiotis Charalampous, Head of Community Management of cTrader at Spotware

Traders First™ has been our motto since the inception of cTrader. While many might think that this is just a marketing trick and a nice to hear slogan for traders, Traders First™ approach is a way of living for us, and a concept closely associated with our business model and success. In this article, I will try to explain why Traders First™ is not just a catchphrase, empty of meaning, but rather a solid business strategy to which we remain committed even a decade after we started working on this project. 

So how does cTrader place Traders First™? The common perception would be that because there is no fee charged to the traders for using the platform, then Spotware’s direct clients are brokers.

Thus it is their needs that Spotware has to fulfill as at the end they pay the bill. While there is a portion of truth in this statement, indeed brokers pay the bill and we care about them as much, what is not mentioned is what the bill consists of. cTrader is not offered on a traditional software licensing basis, where the client pays for a license to the software company and a support fee to keep the software up and running.

Instead cTrader is offered on a platform-as-a-service basis and brokers pay fees based on the volume traded on the platform. This means that the more traders trade, the more money we make. And when do traders trade more? Of course when they are successful. Hence, cTrader aims to attract successful traders and enable them to remain successful in the long term. We want traders to succeed, it is a win-win situation for us.

So how do we put Traders First™ in action? The pillars of our strategy are the following:

 

  • Intervention-free platform. We host and manage everything on our infrastructure. Brokers cannot mess with price feeds, your orders, your trading and your trading history. Brokers just get a back end application allowing them to setup accounts, symbols, commissions, spreads, monitor the activity and, essentially, do what a broker’s job is to do.
  • Feature rich platform. We aim to provide traders a platform with advanced trading features that allows them to have a competitive advantage compared to traders using other platforms.
  • Continuous community driven development. We continuously improve the platform with enhancements stemming mostly from community feedback. We interact with traders through various channels on a daily basis and we update and upgrade the platform several times a year.
  • Top notch infrastructure. We are not stingy when it comes to infrastructure. We host our platform on high end hardware supported by a worldwide proxy network ensuring a fast and reliable operation all around market hours. 
  • Transparency. We believe in transparency. All trading activity is logged and presented to traders in an easy to understand manner so that they always know what happened with their trades. 

Summarizing the above, we have built a business deeply dependent on traders’ success. This is why based on internal reports there are about 35% more successful traders on cTrader, than the industry average. For us, the more the traders stay on our platform, the better. And the more successful they are, the more they stay. We have no interest in scam brokers and we have nothing to gain if traders lose their money and abandon the platform. Therefore every trader should rest assured that cTrader is on her or his side, always putting Traders First™.

 

More information: https://spotware.com/ 

Read this next

Digital Assets

Sam Bankman-Fried might see his 25-year sentence halved

Sam Bankman-Fried, the founder of the failed cryptocurrency exchange FTX, was sentenced to 25 years in federal prison by a Manhattan court on Thursday. This comes after he was convicted of defrauding customers and investors, with Judge Lewis Kaplan highlighting the potential future risks posed by Bankman-Fried.

Technical Analysis

EURJPY Technical Analysis Report 28 March, 2024

EURJPY currency pair under the bearish pressure after the pair reversed down from the major resistance level 164.25, which also stopped the sharp weekly uptrend at the end of last year,

Digital Assets

BlockDAG’s Presale Hits $9.9M, MultiversX & MINA Price Predictions Show Green

Read about BlockDAG’s promising $10 prediction and insights on MultiversX Price Prediction as MINA’s potential unfolds.

Digital Assets

Rockstar Co-Founder and All-star Line Up Join Advisory Board to Take Metacade into Post Beta Orbit

Metacade, the revolutionary Web3 gaming platform, prepares to streak out of beta with a slew of ground-breaking initiatives that will redefine the way blockchain games are developed.

Retail FX

Prop firm The Funded Trader shuts down, claims relaunch in April

Prop trading firm The Funded Trader has ceased all operations, with claims for a relaunch in the near future.

Digital Assets

Ethereum-Based Tokenized Real Estate Platform USP Launches On Republic

How This Californian Startup Is Revolutionizing Real Estate Investment through Ethereum-Based Tokenization.

Digital Assets

Sui Spikes in Weekly DEX Volume, Joins Top 10 of All Blockchains

March DEX volume on Sui stands at over $2.88B – up more than 49% from February – with decentralized exchange Cetus and wholesale liquidity layer DeepBook leading.

Digital Assets

Prisma Finance suffers $10 million crypto exploit, attack ongoing

Liquid staking protocol Prisma Finance fell victim to a security exploit on March 28, resulting in nearly $10 million in Prisma mkUSD and wrapped stETH being stolen by hackers.

Digital Assets

Masa and LayerZero: Bridging Blockchains for Data Sovereignty

Masa Network is poised to revolutionize the personal data landscape with its upcoming launch as a cross-chain platform, making it accessible on a variety of blockchains right from the start.

<