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MetaQuotes pushes MetaTrader 5 platform by providing video guides for beginners

Andrew Saks-McLeod, Head of Research and Analysis, ETX Capital

MetaQuotes, developer of the ubiquitous MetaTrader 4 platform has begun to concentrate on pushing the MetaTrader 5 platform into a new audience. According to the company, brokers and platform developers have recorded an increase in the number of requests for technical support from traders who are actively exploring MetaTrader 5 capabilities. For this reason, MetaQuotes […]

MetaTrader 5 advances its hedging functionality

MetaQuotes, developer of the ubiquitous MetaTrader 4 platform has begun to concentrate on pushing the MetaTrader 5 platform into a new audience.

According to the company, brokers and platform developers have recorded an increase in the number of requests for technical support from traders who are actively exploring MetaTrader 5 capabilities. For this reason, MetaQuotes Software has prepared a series of MetaTrader 5 video guides for both brokers and their technical support teams.

MetaQuotes says that Alpari has noted significant growth on the number of new trading accounts. Representatives of RoboForex have also reported a steep increase in the number of accounts opened through the MetaTrader 5 platform. Furthermore, a growing number of traders on Moscow Exchange tend to choose the new platform and switch to MetaTrader 5 brokers.

At the same time, brokers and platform developers have recorded an increase in the number of requests for technical support from traders who are actively exploring the new platform capabilities.

The company has generated a series of 5 minute videos which aim to familiarize traders with all analytical and trading features of the platform. The videos provide general information on all basic features, as well as explanation on additional services, including the Market of trading robots, the Trading Signals service, Virtual Hosting and the Freelance resources. For convenience, the videos contain links to detailed video tutorials of other platform components.

“We can handle the increased load from traders and brokers,” said Gaies Chreis, COO of MetaQuotes Software Corp. “We expect an intensified influx of clients, and we are preparing new efficient solutions to serve traders. For example, now we are looking to integrate video tutorials straight into the platform. This can provide traders with quick access to assistance and reduce the load on brokers’ internal help desk.”

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