Travelex recovers its customer facing website in the UK
The company, however, is not able to offer its full range of services and products through the website at this time.
The gradual resumption of Travelex services continues. Today, the company announced that it has now recovered its customer facing website in the UK. This means that customers can now order travel money cash for store collection or for home delivery.
The company, however, is not able to offer its full range of services and products through the website at this time.
Earlier this week, Travelex Wire resumed operations.
Travelex has been implementing a phased approach to the global restoration of its systems. Throughout recovery, the company said, its priority is to ensure that its systems are brought back up in a controlled, secure and managed way.
On Tuesday, December 31, 2019, the company detected a malware. Upon discovery, the crisis management team immediately began an investigation and, as a precautionary measure, took all Travelex’s systems offline to prevent the spread of the malware further across our network.
Earlier in January, the company confirmed that the software virus affecting its systems is ransomware known as Sodinokibi, also commonly referred to as Revil. Travelex says that whereas there has been some data encryption, there is no evidence that structured personal customer data has been encrypted.
Although Travelex does not yet have a complete picture of all the data that has been encrypted, there is still no evidence to date that any data has been exfiltrated.
