Travelex Wire resumes operations

Maria Nikolova

Following a nearly one-month outage, the Travelex Wire service has resumed operations.

Following a nearly one-month outage due to a cyber attack, Travelex says today it resumes its Travelex Wire service. Travelex Wire is now fully operational and the service can be accessed at https://wire.travelex.co.uk/.

The resumption of service is in line with an earlier guidance provided by the company. Travelex has been implementing a phased approach to the global restoration of its systems. Throughout recovery, the company said, its priority is to ensure that its systems are brought back up in a controlled, secure and managed way.

Earlier in January, the company confirmed that the software virus affecting its systems is ransomware known as Sodinokibi, also commonly referred to as Revil. Travelex says that whereas there has been some data encryption, there is no evidence that structured personal customer data has been encrypted.

Although Travelex does not yet have a complete picture of all the data that has been encrypted, there is still no evidence to date that any data has been exfiltrated.

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