CAPEX.com helps Capital.com’s Ukraine staff cross the border to safety

Rick Steves

“Remarkably selfless efforts from Octavian Pătrașcu and his guys meant safe landings for our evacuees.”

The FX industry has been operating in fierce competition for years as brokers fight tooth and nail to onboard and retain every last user there is by always being on top of the game as to customer service, product offering, new features, and more.

However, humanity always comes first and that was very much on display this week as the Ukraine-based staff of Capital.com sought to leave the war-torn country in coordination with the broker’s top executives, including chief executive Jon Squires and Chief of Staff Joe Rundle.

“There aren’t enough good words”

Once the Russian invasion started on 24 February 2022, Capital.com CEO Jon Squires addressed the Ukraine team on LinkedIn as normal communications were failing.

“For those team members in #ukraine not replying on our normal channels, please reach out to Joe Rundle, Yehor Lastenko, Vitaliy Kedyk and myself immediately. We’re on all messengers.

“We’re here 24/7 and we’ve organized everything for you and your families. No-one is too junior or too new to ask for help. We’ll get you somewhere safe.

“We are and will continue to be 100% with you.”

Octavian Pătrașcu, Founder and CEO of CAPEX.com, later announced his availability as his team had already helped two groups of people from Kiev crossing the border. According to him, they sent transportation and arranged accommodation.

“In regards to the Ukrainian situation, I want to inform you that I am living in Romania, and whoever needs our help, in terms of transportation/accommodation, guidance, and so on, I and my colleagues are willing to help the Ukrainian people trying to come to our country.”

A few days passed and the operation seems to have been a success. Capital.com’s executives reached out to CAPEX.com’s Octavian Pătrașcu “in the middle of the night whilst on holiday” and were able to get their staff to safety.

“In such a difficult week, the team have worked around the clock to help people stranded in this awful situation. I would like particularly to thank Octavian Pătrașcu from capex.com for picking up the phone to me in the middle of the night whilst on holiday and helping us assist people as they cross into Romania. Without his help, we would not have ten members of the team and family members joining us in Cyprus tomorrow”, said Capital.com chief of staff Joe Rundle.

Octavian Pătrașcu replied to Joe Rundle’s words: “Thank you Joe for the amazing post. It is important to remember that in times like this we need to help each other, especially those who need it the most.

“Also, on a different note, even though we activate in the same domain it s good that we had the ability to work together and we finished this good project and the people are safe.”

Capital.com CEO Jon Squires also went to LinkedIn to praise CAPEX.com’s hard work: “Remarkably selfless efforts from Octavian Pătrașcu and his guys meant safe landings for our evacuees. There aren’t enough good words for people who step in to help when you can’t be there yourself. The capital.com and Currency.com teams will be forever grateful.”

 

Read this next

Digital Assets

BlackRock bets on crypto bank Silvergate despite drastic fall

BlackRock, the world’s largest asset manager, has increased its stake in Silvergate Bank, a crypto-friendly lender that counts major crypto exchanges like Coinbase and Kraken as clients.

Opinion

A viewpoint from Anatoly Crachilov, CEO and Founding Partner at Nickel Digital, on SEC regulation of the digital asset sector

The SEC’s latest episode comes across as more of a PR performance rather than an act of investor protection.

Digital Assets

Tether denies receiving any loans from Celsius, the opposite is true

World’s largest stablecoin issuer, Tether dismissed reports suggesting that it received a $2 billion loan from the bankrupt cryptocurrency lender Celsius.

Institutional FX

Cboe FX volume makes strong rebound in January

Cboe’s institutional spot FX platform today announced its trading volume for the month ending January 2023, which marks a mild rebound after a steep fall in December.

Uncategorized

XS.com appoints Exness alumni Mohamad Ibrahim as CEO

XS.com, the multi-regulated financial services provider, has appointed Mohamad Ibrahim as the group’s newest chief executive officer (CEO).

Technology

B2Broker Integrates Match-Trader Solution to Expands Its White Label Liquidity Offering

A global provider of technology and liquidity for the FX and cryptocurrency markets, B2Broker recently announced the extension of its white label liquidity offering by merging with Match-Trader.

Digital Assets

UK launches open consultation to regulate crypto exchanges, custody, and lending

The government’s proposed measures have been informed by recent market events – including the failure of FTX – which reinforce the case for effective regulation and sector engagement.

Institutional FX

ViewTrade celebrates record growth with launch of carrying broker services offering

“We have been at the center of the empowerment of the retail investor for decades, supplying the technology to facilitate cross-border access to U.S. markets. Our demonstrated ability to provide a full-service, end-to-end solution to a diverse global customer base continues to prove its value every day.”

Executive Moves

Siege FX names Mathijs Peeters as Head of Distribution Europe, promotes Marek Robertson to CPO

Siege will soon be connected with 10 of the largest 20 Banks and 15 of the top 20 Asset Managers.

<