Pico enhances Corvil VoIP Analytics with scalability, AI, and AWS cloud

Rick Steves

“Corvil VoIP Analytics takes the ability to capture and decode lossless granularly timestamped data at 100GB and applies it to VoIP applications, providing the same rich data clients have come to expect in both on-prem and cloud deployments.”

Pico has announced an upcoming enhancement of its VoIP Analytics product, with newly added scalability, analysis capability, and on the AWS cloud.

Pico’s VoIP Analytics will now be able to monitor 100G networks and analyze 20,000 simultaneous calls. Later this year, its new waveform analysis capability using machine intelligence will analyze voice quality on thousands of simultaneous calls. In addition, Corvil VoIP Analytics (currently in beta mode) will be available for AWS deployment in Q1 2023.

60% of existing Corvil VoIP users have switched vendors in the past three years

The upgrade of VoIP Analytics follows the launch of Corvil Cloud Analytics in December 2022 after having earlier acquired Corvil, which has been serving the financial community for more than 20 years with time-stamped data capture that provides a rich data source for broader analytics and use cases, including trade analytics.

While the Corvil Analytics solution is mainly associated with assuring the performance of low-latency electronic trading systems, Corvil VoIP Analytics is used to manage the performance and operations of some of the world’s largest and most demanding VoIP deployments.

Corvil’s wire data approach provides a vendor-agnostic way to manage VoIP quality. Large organizations often depend on a variety of vendors, and relying on vendor-bundled troubleshooting tools gives only an incomplete and fragmented view.

Furthermore, 60% of existing Corvil VoIP users have switched vendors in the past three years. Corvil provided a complete picture before, during and after the migration and was critical to the success of those projects.

The Corvil VoIP solution features:

  • Single pane of glass for summarized VoIP performance dashboards highlighting overall KPIs and failure rates.
  • Single-click drill-down into individual calls, with easy access to both signalling messages and the voice call packet stream.
  • Complete packet capture for every call provides a definitive record when troubleshooting issues with providers and vendors.
  • Extensive open APIs and live streaming of key metrics to Splunk, Nagios, Orion, and other third-party operations management solutions.

VoIP analytics established a critical role in high-performance trading environments

Stacie Swanstrom, Chief Product Officer at Pico, commented: “With 20 years of experience in deriving operational intelligence from demanding and dynamic networks, Corvil Analytics has established a critical role in high-performance trading environments. Corvil VoIP Analytics takes the ability to capture and decode lossless granularly timestamped data at 100GB and applies it to VoIP applications, providing the same rich data clients have come to expect in both on-prem and cloud deployments.”

Maricopa Region 911, servicing the Phoenix metro area, tapped Pico to provide real-time visibility and analytics to assure the quality, performance, and availability of critical emergency communications services across its existing Emergency Services IP network.

Dave Dansevicus, Data Analytics Architect at Maricopa Region 911, said: “Corvil is providing analytics and actionable insight into our network traffic that previously wasn’t available. Now, these insights allow one person to get the data needed to troubleshoot in minutes, where previously it would require multiple entities and could take over a day.”

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