BestEx Research appoints Sandra Delmore as Managing Director of Client Success

Rick Steves

Delmore’s previous roles include serving as Global Head of Commission Management Services at Liquidnet, where she led domestic and global expansion strategies, and Vice President of Operations and Client Service at BNY ConvergEx.

BestEx Research has appointed Sandra Delmore as the new Managing Director of Client Success, focusing on enhancing customer experience through various initiatives, including onboarding, engagement, and issue resolution.

The new hire, which comes as BestEx Research expands its execution algorithms to new regions and asset classes, brings over 20 years of experience in equities trading and strategic relationship management.

Delmore’s previous roles include serving as Global Head of Commission Management Services at Liquidnet, where she led domestic and global expansion strategies, and Vice President of Operations and Client Service at BNY ConvergEx.

BestEx Research is a leading provider of execution algorithms, offering a high-performance, multi-asset Algorithm Management System (AMS) featuring no-code strategy customization, simulation, and A/B testing, an order management dashboard, and transaction cost analytics (TCA).

“What distinguishes us in a seemingly commoditized market”

“BestEx Research’s client-centered, tailored approach to providing innovative execution solutions across asset classes is what distinguishes us in a seemingly commoditized market. I’m thrilled to join this diversely talented team and have the opportunity to work closely with our clients to deliver an exceptional customer experience that drives mutual growth,” said Sandra Delmore.

Hitesh Mittal, Founder & CEO of BestEx Research, said: “As adoption of our execution algorithms continues to expand, and as we prepare to launch in new regions and asset classes later this year, continued focus on the end-to-end experience of our new and existing customers is critical. Sandra’s experience and relationships in electronic trading uniquely position her to lead our efforts to provide a quality experience to our customers and satisfaction in every execution with us. Sandra’s dedication to excellence in customer experience and her focus on relationship building align with our values and prepare her for this role connecting each user of our platform to our researchers, algo designers, and operational support as needs and opportunities arise.”

BestEx Research valued at $110 million

Last year, BestEx Research raised $10 million in follow-on investment from its existing investors. The new funding, which valued the firm at $110 million, will be used to accelerate its growth and expand the global team as it prepares to roll out a differentiated suite of algorithms for FX and enhancements to existing tools for equities and futures.

BestEx Research helps both buy-side and sell-side firms reduce transaction costs and increase transparency around execution:

  • Buy-side firms can access BestEx Research algorithms via most execution management systems (EMS) and order management systems (OMS) with no disruption to their workflow.
  • Sell-side firms can use BestEx Research’s holistic Algorithm Management System (AMS) to build completely custom execution solutions with no coding required, support their clients via web-based dashboard, backtest custom strategies with its realistic exchange simulator, and measure performance with sophisticated transaction cost analysis (TCA).

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