DMM FX confirms leak of traders’ data

Maria Nikolova

Certain data about participants in three trading campaigns was available for viewing on the Internet although it should not have been.

Japanese brokerage DMM FX today confirmed a data leak that has affected certain of its customers.

The company says that, on August 14, 2020, it became aware of data leak concerning the participants in three of its virtual (demo) Forex trading campaigns. In particular, details about the traders, including their email addresses and IP addresses at registration could be viewed on the Internet although these data should not have been accessible. The broker stresses that client information such as name, address, bank account data and personal information used for the prizes of the demo trading campaign remained protected.

Immediately after discovering the problem, DMM FX started an investigation into the issue and deleted the sensitive information that was available for viewing.

Those affected by the leak include traders participating in the demo trading campaigns conducted:

  • From January 14, 2019 to February 16, 2019
  • From November 11, 2019 to December 11, 2019
  • From February 10, 2020 to March 10, 2020

A total of 73,449 units of information were leaked. Customers participating in the demo trading campaign currently being held (August 10, 2020 to September 8, 2020) were not affected by this issue.

The company apologizes for the inconvenience caused to its customers. As an apology, eligible customers will be sent an Amazon gift certificate. DMM FX says it takes this situation seriously, and will review the management system and employee education related to the business dealing with customer information and information security to prevent any recurrence.

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