Encompass taps Steve Hadaway to lead revenue at KYC automation platform

Rick Steves

“It is such a thrill to be joining Encompass at this exciting stage of their evolution. They have built an extraordinary platform to help banks fight financial crime, ensure compliance and deliver enhanced customer experience through automated and digitised customer journeys.”

Encompass Corporation has appointed Steve Hadaway as its Chief Revenue Officer as the Know Your Customer (KYC) automation platform enters a new growth phase.

Steve Hadaway will head up the firm’s revenue-focused functions, including Direct Sales, Strategic Alliances, and Marketing, thus becoming a key figure at Encompass.

The experienced general manager and sales leader takes up the newly created post after 15 years in senior management positions at analytics software company FICO.

There, he was responsible for overseeing relationships with its global financial services clients, having most recently worked as Vice President & Managing Director, EMEA, driving the regional strategy and leading 200 employees catering to 50 markets.

2022: Crucial year for Encompass

Wayne Johnson, CEO and co-founder, Encompass, said: “We are delighted to welcome Steve to Encompass. His vast experience of working with major financial institutions and steering impressive business growth will be invaluable as we continue to expand at a rapid rate. This will be a crucial year for us as we work to enhance our impact across all regions, developing our product and business to bring on new customers and better meet the needs of those existing to us, and we are pleased to have someone of Steve’s calibre join in this capacity at what is an incredibly exciting stage.”

Steve Hadaway, CRO for Encompass, commented: “It is such a thrill to be joining Encompass at this exciting stage of their evolution. They have built an extraordinary platform to help banks fight financial crime, ensure compliance and deliver enhanced customer experience through automated and digitised customer journeys. The numerous client successes to date have been impressive and I see a great deal of potential still for the business, and for our clients. It is also rewarding to be joining a company where growth is built on a positive culture of customer-led innovation, employee collaboration and empowerment. I am so excited to get started.”

Encompass has recently announced a capital raise of £25 million which will be used to accelerate its international expansion plans, including office openings in New York and Amsterdam.

The firm has reported significant growth in revenue and new accounts in the last twelve months as it welcomed more global banks to its client roster and added specialist industry experts to the business across the UK, Europe, Asia-Pacific, and the US.

Encompass was launched in 2012 and has been since helping banks and financial institutions to fight financial crime and streamline KYC processes to comply with AML regulations and requirements.

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