The transfer of accounts, including full balance, open positions and active orders, was completed over the weekend.
About a month after FOREX.com, the retail FX brand of Gain Capital Holdings Inc (NYSE:GCAP), unveiled plans for some substantial enhancements to its UK service, FOREX.com UK announces that it has completed the transfer of client accounts to the new service.
In line with previously presented plans, the broker conducted the transfer over the weekend.
FOREX.com UK draws the attention of its customers to the fact their accounts have been successfully upgraded to the broker’s new service. Traders now have access to more than 160 global markets including more currencies, indices and commodities plus, new shares trading.
On the technical side, the company strongly encourages its clients to log in to review their accounts and to contact the customer service representatives in case any issues arise.
Among the changes is an MT4 upgrade that happened on December 8th. To access the new service traders will need to do one of two things:
- Update the ‘server name’ field on the login window on MT4 to mt4live114.loginandtrade.com:443 when they log in. After they do this once, it will appear as FOREX.comUK-Live 114 in the future.
- Uninstall the existing version of MT4 and reinstall a new version.
Regarding MT4 Mobile, traders have to search for FOREX.com on their MT4 mobile app and select FOREX.comUK-Live 112.
Overall, the suite of FOREX.com trading platforms has been upgraded to support the demanding needs of active traders looking for maximum performance, flexibility and speed. The Advanced desktop platform offers sophisticated trading features and professional analytics tools, whereas the Web Trading platform features an intuitive design and includes full trading capabilities plus easily accessible from all browsers – Mac and PC, with no plugins or downloads required. New iPhone and Android apps have been launched offering new features to support the clients’ trading needs. The novelties include hedging capabilities, guaranteed stop loss orders, and enhanced account alerts.