Muinmos and FX Back Office partner for client onboarding, KYC and CRM for FX brokers

Rick Steves

“FX Back Office is a very popular CRM and we share many clients worldwide today who will gain from this partnership, as well as any new clients. The integration of our platforms meets brokers’ demands and is a great strategic partnership for both firms.”

Cyprus-based FX CRM provider FX Back Office (FXBO) and Danish RegTech firm Muinmos have joined forces to provide a streamlined onboarding, KYC and CRM solution for FX brokers worldwide.

Financial institutions will be able to leverage both firms’ solutions to onboard and maintain their client base more efficiently, with a single point of access to Muinmos’ client onboarding platform and FX Back Office’s CRM, specifically tailored for FX brokers across multiple jurisdictions.

“Reshaping the landscape of client onboarding and KYC”

FX Back Office provides forex CRM solutions for retail brokers, featuring a client area, back-office capabilities, and multi-level IB and affiliate area. The CRM, which currently serves over 200 brokers with more than 350 integrations, enables brokers to manage multiple brands and has a wide range of customizable features.

Dmitriy Petrenko, Managing Director of FX Back Office said: “Our strategic partnership with Muinmos is a step that underscores our commitment to driving innovation and excellence in the Forex industry.

“By integrating Muinmos’ advanced KYC solutions into our FX Back Office (FXBO) CRM, we are reshaping the landscape of client onboarding and KYC procedures, empowering businesses with more efficient, compliant, and user-friendly solutions.”

“We share many clients worldwide today”

Founded in 2012, Muinmos fully automates the entire client onboarding chain, from AI-powered client categorization to fully automated KYC/AML checks and client risk assessments. The platform, capable of onboarding any type of client in under three minutes, also performs constant monitoring, keeping up-to-date with changes both in regulation, clients’ details and risk profiles.

Remonda Kirketerp-Møller, Founder and CEO, Muinmos said: “Our partnership with FX Back Office provides added value to our respective clients, enabling brokers to consolidate their client onboarding and Back Office, with easy access to a more complete solution, reducing the need for custom integrations and maintenance, and reducing time to market.

“FX Back Office is a very popular CRM and we share many clients worldwide today who will gain from this partnership, as well as any new clients. The integration of our platforms meets brokers’ demands and is a great strategic partnership for both firms.”

Muinmos was recently awarded the ISO 27001 certification, confirming the Danish RegTech firm’s information security management program for its onboarding platform and across the entire organization is comprehensive and follows leading practices in risk management, cyber-resilience, and operational excellence. ISO 27001 is an information security management system standard published in October 2022 by the International Organisation for Standardization (ISO) and the International Electrotechnical Commission (IEC) and defines requirements that an ISMS must meet. The standard provides an organization with guidance for the establishment, implementation, maintenance and continual improvement of an organization’s ISMS.

Earlier this week, FinanceFeeds published an exclusive video interview featuring Muinmos’ CEO Remonda Z. Kirketerp-Møller in a compelling discussion that delves into the regulatory landscape in Europe ahead of implementing the Markets in Crypto-Assets (MiCA) regulation, offering invaluable insights for professionals in the trading industry.

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