“Alexa, pay for gas” – Fiserv and ExxonMobil aim to transform the way people pay for gasoline

Maria Nikolova

Later this year, consumers with Alexa-enabled vehicles, Echo Auto, and other Alexa-enabled mobility devices will be able to say, “Alexa, pay for gas” when they pull up to the pump.

Provider of financial services technology solutions Fiserv, Inc. (NASDAQ:FISV) and ExxonMobil are set to enable consumers to fill up by asking Alexa to pay at the pump.

Later this year, consumers with Alexa-enabled vehicles, Echo Auto, and other Alexa-enabled mobility devices will be able to say, “Alexa, pay for gas” when they pull up to the pump. This new experience will initially be available at over 11,500 Exxon and Mobil stations in the United States.

Transactions will be processed using Amazon Pay, allowing consumers to securely use the payment information stored in their Amazon account, and powered by digital commerce technology from Fiserv.

When a consumer is in an Alexa-enabled vehicle, or using Echo Auto or another Alexa-enabled mobility device at an Exxon or Mobil station, they simply say, “Alexa, pay for gas.” Alexa confirms the station location and the pump number. Digital commerce technology from Fiserv will activate the pump and facilitate token generation to help ensure a secure payment experience. Payments will be processed through Amazon Pay. No additional sign-up or separate account will be required.

ExxonMobil has a strong record of implementing innovative solutions at the pump, debuting the first pay-at-the-pump service in the 1980s and launching radio frequency identification (RFID)-enabled touchless payment in the 1990s. It also aims to be the first fuel provider to offer voice-activated purchase through the new Alexa experience.

Eric Carmichael, Americas fuels marketing manager at ExxonMobil, comments:

“We’re excited to bring new technology and better experiences to the gas station. We build and seek out technology that will wow our consumers, providing both ease of use and security.”

Devin McGranahan, senior group president, Global Business Solutions at Fiserv, explains:

“As consumer expectations change, there is growing demand for frictionless interactions that span the digital and physical worlds. The age of connected commerce is here, and voice-activated smart devices will play a pivotal role in the future of payments by streamlining the way consumers make purchases every day.”

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