oneZero merges institutional and retail business development teams
“We are excited that our institutional product is now being deployed and utilized by new client segments with evolving needs. To facilitate further growth, we have validated this space and our role in it, and can now focus oneZero’s 170+ global staff as one unified team across multiple distinct client segments.”
oneZero, a prominent name in multi-asset enterprise trading technology, has taken a significant step towards global expansion and enhanced client service.
The company announced the merging of its institutional and retail sales and customer success teams, now led by Alex Neo, newly appointed Chief Commercial Officer, and Lynnette Yeo, taking the helm as Managing Director of Global Relationship Management.
Since its inception in 2009, oneZero has been a trailblazer in providing market-neutral enterprise trading technology. Initially focusing on retail brokers, the firm expanded its offerings in 2019 to cater to the institutional market.
This strategic move has included a broad range of clients like institutional brokers, regional banks, and proprietary trading firms. With over 250 retail brokers in its portfolio, oneZero is set to unify its 170+ global staff to cater to a diverse range of client segments more effectively.
“Our institutional product is now being deployed and utilized by new client segments”
Andrew Ralich, CEO and Co-Founder of oneZero, said: “We are excited that our institutional product is now being deployed and utilized by new client segments with evolving needs. To facilitate further growth, we have validated this space and our role in it, and can now focus oneZero’s 170+ global staff as one unified team across multiple distinct client segments. Alex has shown tremendous skill at listening to clients and unlocking solutions that truly benefit them. I have great confidence that Alex will lead the team to a new era of growth, and Lynnette will ensure that customer service remains a key differentiator for us,” he stated.
Alex Neo, in his role as Chief Commercial Officer, highlighted the company’s diverse talent pool and commitment to innovation. “oneZero’s global talent pool is immense, including growing numbers of professionals with wide-ranging experience from brokerages, banks, exchanges and prime brokerages. This deep industry knowledge, combined with our outstanding technology and operations teams, means that we understand clients’ needs and continuously deliver innovative solutions that will help them and their customers. With the amalgamation of our teams, we will be able to deploy our expertise in an extraordinary way,” he added.
Lynnette Yeo, stepping into her new role, emphasized the importance of client relationships and the company’s global reach. “We serve a growing range of client segments and I am delighted that in my new role I will be able to ensure that our strong, global team is dedicated to the success of all of our clients. We truly act as partners to our clients, offering 24/7 client support through follow-the-sun operations,” she remarked.
Alex Neo’s experience spans six years at oneZero, where he most recently served as EVP of Retail Products and Strategy. His extensive background includes roles at prominent institutions like Rubix FX, Velocity Trade, and Citi. Lynnette Yeo, with a tenure at oneZero since 2018, brings a wealth of knowledge in risk management, liquidity, and settlement, having previously worked at Blackwell Global and GFI Group.