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Users of Sberbank Markets get additional opportunities for automation of post-trade process

Maria Nikolova

The Refinitiv TN service will automatically redirect information about transactions on Sberbank Markets to clients’ back-office.

Sberbank Rossii PAO (MCX:SBER) has just announced an expansion of its collaboration with Refinitiv by embedding the Refinitiv TN (Refinitiv Trade Notification) service for automated processing of foreign currency transactions in the Sberbank Markets platform.

Via the Trade Notification service, the users of Sberbank Markets will get a simple solution for integrating the trading platform with their accounting systems which are connected to Refinitiv TN/TRTN.

When using Refinitiv TN, a client does not need to insert information manually – all data will automatically be transferred to a client’s back-office in a suitable format (FIX, XML, TOF). Access to this service will be free for clients of Sberbank.

Sberbank has regularly enhanced the cababilities of Sberbank Markets. Early in 2019, for instance, he bank announces the launch of an AI-based chatbot that will help users of electronic trading system Sberbank Markets. The move marked the start of the public testing of the solution. The solution will initially consult clients about FAQ related to the work of Sberbank Markets. In the future, the chatbot is set to gain extra capabilities. It will inform users about trading developments, as well as about perspectives of entering into deals with various asset classes.

The chatbot uses a Natural Language Processing platform developed by Sberbank. This NLP platform is capable of processing natural language and carry out a dialogue with a client. A chat module is connected to the NLP platform in the trading terminal. The chatbot has been created by Sberbank in partnership with tech company ARQA Technologies, which provides support of the bot functionalities at infrastructure and interface levels.

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