Tokyo Stock Exchange to conduct PoC testing of Symphony chat bot for timely disclosure

Maria Nikolova

The bot will be offered to a limited audience in a proof of concept study from March 2020.

Tokyo Stock Exchange, Inc. (TSE) today announced that it will conduct a proof of concept (PoC) study of Symphony chat bot for timely disclosure.

TSE uses TDnet to distribute timely disclosure releases from listed companies. Used to promptly disseminate information likely to impact investment decisions to the investing public, the platform is considered an important infrastructure for Japanese society. At present, TDnet offers a web-based company announcements browsing service, a server-based service involving automatic file transfer, and other distribution methods.

In order to further improve TDnet services, TSE has developed a prototype service that uses a Symphony chat bot to notify users of timely disclosure releases and documents. Under the Proof of Concept Program for Utilizing Securities Data, the bot will be offered to a limited audience in a PoC study from March 2020 over a period of three months.

This PoC is aimed at verifying whether the bot would contribute to aspects such as creating new investment opportunities and improving operational efficiencies.

The bot was developed in collaboration with Information Services International-Dentsu, Ltd. Thanks to this solution, users no longer need to constantly check TDnet and other information terminals and will not miss out on important announcements. Moreover, if the bot is linked to other systems through Symphony, a notice may signal the systems to start other operations, which would decrease operational and other burdens.

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